Ticket Transfer Information
Can't make all the games during the season or need to share your tickets with someone? With the Ticket Transfer benefit, your tickets will never go unused again! You can transfer your tickets to friends or family members and it is easier than ever. Simply access your account online and transfer your tickets by putting in a name and email address for the recipient. The recipient then gets an email notifying them of the transfer and instantly receives the tickets via digital delivery.Â
Benefits
- Simplify the transfer of tickets to friends on short notice
- Receive transferred tickets instantly by digital delivery
- Support the Golden Eagles by filling the stadium
- CLICK HERE FOR STEP-BY-STEP INSTRUCTIONS ON HOW TO TRANSFER YOUR TICKETS
- CLICK HERE FOR VIDEO INSTRUCTIONS ON HOW TO TRANSFER YOUR TICKETS
- CLICK HERE FOR STEP-BY-STEP INSTRUCTIONS ON HOW TO ACCEPTÂ TRANSFERREDÂ TICKETS
- CLICK HERE FOR VIDEO INSTRUCTIONS ON HOW TO ACCEPT TRANSFERRED TICKETS
You have now transferred your tickets. The recipient will receive an email to let them know that you have transferred tickets to them. They will have the choice to accept or reject the transfer within 48 hours. You will be sent an email notice of their acceptance or rejection. If the tickets that are being transferred are accepted, your tickets will be canceled and the barcode will be deactivated and rendered useless. Please note that if you attempt to use your transferred tickets for admittance to the game, the tickets will be rejected at the gate when scanned and your ticket privileges may be revoked.
The entire ticket transfer transaction must be completed 1 hour prior to game time.
How to cancel a transaction
- Ticket transfers can only be canceled prior to the recipient accepting the transfer or after the recipient rejects the transfer.Â
- To cancel a transaction, click the "Transfer Tickets/Items" link under Manage My Tickets while logged in.
- Select the "Cancel Transfers" link under the tickets you would like to cancel.
- Check the "Ticket Information" box and click "Submit"
- You will be routed back to the page with a list of your tickets and given a message that the ticket transfer has been canceled.
- After the transaction has been canceled by you or rejected by the recipient, you may now transfer the tickets to another person or retain the tickets and use them yourself.
The Recipient
After the transfer has been initiated, an email will be sent to the recipient with an active link in the message. The recipient will click on the link and enter the email address where the ticket transfer was received.
- If they already have an online ticket office account, they will be able to sign in using their account number and password.
- If not, they will need to create a new account by clicking the "Register Now" link and entering their information.
- An email will be sent to them with each ticket attached
- The recipient must accept the ticket transfer within 48 hours of the transfer initiation or the transaction will be canceled automatically. The entire transfer (both initiation and acceptance) must be completed before 1Â hours prior to scheduled time of event.